Contax reacts to market upturn - Embedded.com

Contax reacts to market upturn

LONDON — A dramatic increase in sales over the past months, following an upturn in manufacturing industry, has lead Contax, the Fareham based automation production specialist, to make ten appointments to boost its sales and service support.

Contax sells a complete range of production systems, from individual products to total turnkey solutions from suppliers such as Speedline, Komax, Essemtec and Phoenix X-ray. They include both new and used systems, varying in cost from £2.5k to over £750k.

Within the sales division, Bob Thornton has taken over as UK sales manager of the PCB Division while Roy Goshawk has become area sales manager of the PCB division. Terri French has become cable team sales co-ordinator while Lyndsey Taylor and Claire England have joined the sales order processing department.

For service and support, Contax has appointed Alex Pollock, as service manager; Martin Noble, as assistant service manager; and Chris Lidgey as in-house engineer.

Two further appointments have been made at the new Benelux office: with Tom van Tongelen becoming sales manger; and Jef van Hees a customer service engineer,

Thornton (left) has been promoted to the role of UK sales manager, having previously been responsible for the South of England territory. He is now looking to develop and maintain a strong sales drive, focussing on a broad span of customers – from the smallest manufacturers to multinationals. He will also be targeting niche markets, specifically in automotive, medical, industrial, telecoms, research and new technologies. Thornton has worked in the engineering industry for 18 years, initially as a design engineer, and was previously with Marconi.

Goshawk (left) will be responsible for PCB sales for the South of England, covering an area ranging from Birmingham down to Cornwall and Kent. His remit will include problem solving, design advice and customer relationship management. He brings to the position a wealth of experience within the industry spanning over 20 years, and was previously a process engineer.

Service manager Alex Pollock, will be responsible for field and in-house service and support for both the PCB and cable divisions at Contax. He will be developing and managing the processes and procedures required to ensure that the company maintains and improves its standards of customer care. With over 25 years’ experience, he was previously Regional Service Manager for Xerox Engineering Systems.

Deputy service manager, Martin Noble, will be providing the day-to-day contact for customers and managing the logistics of the service desk. Originally trained as an engineer, Noble has worked in service and support for 14 years was previously with Plessey Avionics as a calibration and repair engineer.

Chris Lidgey has joined the service department, and will be commissioning and repairing both PCB and cabling equipment. Previously manufacturing manager at Total Interconnect Solutions, a PCB assembly sub-contactor, he is a qualified engineer with over 10 years’ experience.

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