London, UK Six retail organisations in Europe, Middle East and Africa (EMEA) are to use equipment based on Windows XP Embedded. 8 A Huit, E.LeClerc, JD Group, McDonald's UK, METRO, and Telepizza are adopting or have adopted the operating system for their point of sale terminals.
Microsoft says that feedback from customers suggests features such as remote boot, SMS 2003 Advanced client, and support of the full Win32 API set makes it a strong choice for their retail environments.
M. Pointeau, vice-president of Infomil, said, “We have recently deployed 2,000 XPe POS units in E.Leclerc stores. There are 12,000 more over the next five years to place. Infomil recommended the change from a UNIX-based system and deployed flexible colour touch screens for use throughout the stores. Infomil has been able to put this touch screen device together in a reduced timeframe by making use of the Windows Embedded Ecosystem which allows us to work with other Windows Embedded Partners.”
METRO Group says it was the scalability of Windows XP Embedded which was most important. “We wanted to be sure that we could use the chosen OS on future hardware”, said Silvester Macho, division manager, customer centric systems at METRO Group Information Technology (MGI), “Microsoft has guaranteed its partner Wincor Nixdorf long term support for the joint POS solutions, and Microsoft supports customers with tailored pricing and licensing.”
Martin Wienke, head of POS and store systems C&C II, MGI, said, “Quick execution of the change-over was another important factor in choosing the partner and the components for modernisation as over 50 POS terminals were implemented in some super stores. A closure of a store, even for just a couple of hours, is absolutely out of the question. The project team implemented the new Windows XP Embedded systems in one night.
Karen Carter, group product manager, Embedded Devices Group at Microsoft, said, “We are constantly listening to what our retail customers are telling us they need for their POS devices and we strive to integrate this feedback into the product to ensure we are supplying them with the best tools available.”
Michl Annink, retail group manager for Microsoft Europe, Middle East and Africa, said, “Over the next three to five years, substantial innovation and investment will occur at 'the edges' of the retail enterprise, in the store, for example, where retailers interact with their customers. A focal point for in-store interaction is the point of sale, so deploying the right POS solution is a strategic step for retailers. The decision to move to Windows XP Embedded provides the flexibility and reliability to adopt 'smarter' technology to assist in speedier checkouts and generate real-time customer information, to help improve business efficiency and provide an enhanced service.”