Würth: individual support with the very first online contact

Since October 2018, Würth Elektronik has made a chat function available to its website visitors. The new convenience function is activated in Australia, Germany, France, India, Austria, Spain, UK und USA Prospects can get direct and non-binding answers to their questions here.

In the test phase it was already apparent that the chat function is very well accepted. Further planning therefore includes the integration of additional countries such as Italy. Field Application Engineers and the experts from Product Management are there to assist the chat team to offer our visitors a solution even for more specialized topics. Those who wish to, can make use of individual support with their first visit to the homepage, including added values such as the dispatching of free samples and the small quantity service for prototypes and pre-series.

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